Betwinner Ghana: KYC & Anti-Money Laundering Policies

At Betwinner Ghana, integrity and transparency are the cornerstones of our operations. Our Know Your Customer (KYC) and Anti-Money Laundering (AML) measures are designed to prevent, detect, and report suspicious activities, ensuring a secure and compliant gaming environment for all users.

KYC Procedures: Player Verification

Identity Confirmation: New users must submit a valid government-issued ID (passport, national ID, or driver’s license) along with proof of address, such as a recent utility bill or bank statement.
Document Verification: Submitted information is verified using secure, independent sources. Both automated and manual checks are applied to guarantee accuracy.
Risk-Based Approach: All accounts undergo standard verification. High-risk accounts receive enhanced monitoring to ensure full transparency of activity.

AML Measures: Monitoring & Compliance

Continuous Oversight: Advanced software tracks transactions and player behavior in real-time, flagging unusual patterns for immediate review.
Mandatory Reporting: Any suspected money laundering or illegal activity is promptly reported to the relevant authorities in compliance with local and international regulations.
Regular Risk Assessments: Our compliance team conducts frequent reviews to identify potential AML risks and updates procedures as needed.

Training & Supervision

Dedicated Compliance Officer: An appointed officer oversees the KYC/AML framework, ensuring consistent application across the platform.
Staff Education: All employees receive ongoing training to recognize red flags, apply compliance protocols, and stay current with regulatory changes.

Data Security & Audits

Internal Audits: Regular internal checks ensure strict adherence to KYC and AML policies.
Secure Data Handling: Verification records and transaction histories are stored safely, encrypted, and retained in line with legal requirements.

Smart Tools & Policy Updates

Technology Integration: We use advanced analytics and monitoring software to detect suspicious behavior efficiently, minimizing human error.
Annual Review: Policies are reviewed at least yearly to incorporate legislative updates and industry best practices, with expert consultation when needed.

Contact Compliance

For questions or to report suspicious activity, reach our Compliance Team at [email protected]. All reports are handled confidentially to protect our community.